We Make Travel Personal

Designed for travel and hospitality businesses by award-winning hosteliers, hoteliers and software developers.


A Platform Designed to Connect People and Drive Direct Bookings

Hoperator combines Live Chat, Multi-Channel Messaging, Automation and Analytics to help you increase revenue and provide memorable service. From B&B’s to Boutique Hotels and Ski Resorts to Corporate Travel Managers, we help businesses gain more direct bookings and craft personal, permanent relationships with them. 

Hoperator is based in St. Louis, Missouri, USA. Known as one of the country's fastest growing startup scenes, St. Louis is centrally located and home to diverse group of technology companies and resources.

Hoperator has customers and partners in 14 countries.






Leadership Team

Our leadership combines experience across hospitality management, product design, enterprise software architecture, product management and marketing.


Chris Douglas


Chris brings 16 years of digital advertising agency experience to Hoperator. During this time he managed creative and digital teams to develop digital campaigns and products for some of the world’s largest brands. His experience spans brand building, user experience, and digital strategy. He also holds a patent for a social gaming application.

Michael Foltz


Besides being an accomplished software architect, Michael owned and managed a group of award-winning hostels in Poland. During this time, he led the development of their own property management software that they licensed to other accommodations. With Hoperator, Michael combines his experience as a technologist with his passion for the travel and hospitality industry.

Joseph Hager

Development Lead

Joseph brings over 8 years of development experience across all aspects of web and application development to the Hoperator team. From planning and testing to mentoring and deployment, Joseph has a track record of helping multiple startups efficiently scale and streamline their development teams from early stage to acquisition.


Advisory Team


Fabian Bartnick

VP Asia Pacific & International
Business at LodgIQ

Michael Gaddis

Serial Entrepreneur/CEO
Gaddis Laboratories


Work With Us

We are a small, agile team rapidly moving to change the meaning of what a CRM does for the travel industry. All positions are for St. Louis office unless specified otherwise.

You get to work in a collaborative environment with a bad ass team to develop new technology. All of the Lacroix you can drink, paid holidays, fifteen days of paid time off, taco lunches and equity after one year.


Full Stack Engineer

We are seeking a full-stack engineer to join our highly collaborative product development team. Experience building mobile-first web applications working with micro-services on one of the public clouds is a must. You will have a significant role and influence on our overall strategy and development of our hospitality messaging platform. You must be self-motivated, team friendly and able to work with minimal direction at times. Our environment is casual, but the pace is not. We are a startup delivering innovative technology for the global travel industry.


  • Designing and implementing site architecture
  • Building and maintaining code and databases
  • Writing tested and documented JavaScript, HTML5, CSS and backend code
  • Collaborating with the founding team to deliver new features and capabilities


  • 3+ years of engineering wizardry 
  • In love with Node.js
  • Experience with React, React Native and Mobx
  • Experience with AWS, RethinkDB, Socket.io and ElasticSearch

Independent Sales Rep

Are you a highly connected in the travel and hospitality industry or have a background in travel management or sales? We are seeking independent sales reps that have experience in software and technology. This is a commission-based position and is a great opportunity for additional income through lead referrals. Potential to move to full time sales position within Hoperator. We are a startup delivering innovative technology for the global travel industry.


  • Develop basic knowledge of Hoperator software
  • Communicate value of Hoperator software to potential customer
  • Create sales introduction for Hoperator team


  • Software, travel, hospitality sales background or relevant experience
  • Deep knowledge of hospitality or travel services sales process 
  • Understanding of live chat and messaging software landscape