Personalize Your Guest’s Experience
Hoperator simplifies pre-sale and guest engagement for furnished apartments and vacation rentals. With Hoperator you can manage requests across multiple channels and keep your guest in the loop before, during and after their stay.
Live Chat & Omni-Channel Messaging
See your visitors activity, demographics and technographics. Hoperator’s channel switching allows you to continuously chat across Live Chat, Facebook, Email and SMS
Display highly targeted messages across your website and booking engine to your visitors based on their behavior and activity
Real-time messaging for your front of house, reservations and sales staff
Define visitor activity purchase intent. Get notified when someone becomes a lead and manually engage them
Notifications and Routing
Custom notifications and routing allow you to alert and connect the right staff at the right time
Automate communication to your contacts from your PMS based on predefined criteria and send to their preferred channel
Increase bookings. Provide memorable service.
Hoperator is simple to set up. Start providing value within minutes.