Automate Targeted Communication to Your Contacts or Guests

 
 

Use customer intelligence to automate pre-arrival, in-house and post-stay communication that drives incremental revenue and engagement.

 
 
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Increase Your Customer Engagement

 
 

Engaging with your customers or guests allows you to stay top of mind. Hoperator’s customer outreach automation allows you to target specific customers and send them relevant messages to engage with, building loyalty and increasing revenue opportunities.

 
 
 

Pre-Arrival Welcome

Send your upcoming guests a welcome message along with their reservation confirmation to get to know them

 

Upsell Communication

Send recent reservations the opportunity to upgrade or add additional services

 

In-House Communication

Schedule regular communication to inform your guests of special events or send one-off messages when needed

 

Post-Stay

Schedule messages to departing guests to ask for feedback or a review

 
 
 

Extended Outreach Functionality

Looking to extend the capabilities of Hoperator’s customer outreach automation? Contact us for custom integrations.

 

 
We have agents across the globe and Hoperator enables us to communicate with multiple people across multiple channels in several languages in real-time!
— John, MyKey.com
 

The Hoperator Platform

Conversation Marketing & Messaging Automation

 

Live Chat

Start converting more leads and engaging with your website visitors and guests

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Multi-Channel Messaging

Manage your website live chat, team chat, Facebook Messenger, Email and SMS in a single, mobile-optimized dashboard.

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Messaging Automation

Send targeted messages to your website visitors based on their history, location, language, referral and behavior.

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