Automate Targeted Communication to Your Contacts or Guests
Use customer intelligence to automate pre-arrival, in-house and post-stay communication that drives incremental revenue and engagement.
Increase Your Customer Engagement
Engaging with your customers or guests allows you to stay top of mind. Hoperator’s customer outreach automation allows you to target specific customers and send them relevant messages to engage with, building loyalty and increasing revenue opportunities.
Pre-Arrival Welcome
Send your upcoming guests a welcome message along with their reservation confirmation to get to know them
Upsell Communication
Send recent reservations the opportunity to upgrade or add additional services
In-House Communication
Schedule regular communication to inform your guests of special events or send one-off messages when needed
Post-Stay
Schedule messages to departing guests to ask for feedback or a review
Extended Outreach Functionality
Looking to extend the capabilities of Hoperator’s customer outreach automation? Contact us for custom integrations.
“We have agents across the globe and Hoperator enables us to communicate with multiple people across multiple channels in several languages in real-time!”
The Hoperator Platform
Conversation Marketing & Messaging Automation
Multi-Channel Messaging
Manage your website live chat, team chat, Facebook Messenger, Email and SMS in a single, mobile-optimized dashboard.
Messaging Automation
Send targeted messages to your website visitors based on their history, location, language, referral and behavior.