Is Hoperator just for Accommodations?
No. Hoperator is designed for any travel related business that would like to implement a live chat and messaging platform. Hoperator can be used by tour operators, guides, travel bloggers, travel agents, destination marketing organizations, tourism bureau's, vacation rentals, residences, car services and more. Hoperator is a messaging application designed to keep your business connected with your guests.
Is Hoperator a PMS or channel allocator?
Hoperator is not a PMS or channel allocator. It is not designed to manage your inventory across channels other than Hoperator.
What booking API's are integrated into Hoperator?
Hoperator integrates with HostelsCentral.com, Hostelsclub.com, Flashbooking.com and Hotelnet. To import your room inventory, simply follow the instructions in the Hoperator Switchboard. If you are interested in a specific integration please contact us.
Do I need to embed Hoperator on every page of my website?
No. The Hoperator embed code should be placed into the body of the main directly page of your website. This will render Hoperator onto every page of your site. If you have questions, please contact our support team.
How does Hoperator process guest gratuity?
By creating a FREE PayPal small business account, your business can collect gratuity to distribute to your staff. Your staff can also create a FREE PayPal small business account to directly collect gratuity.
What geographies does Hoperator service?
Hoperator services businesses all over the world.
What browsers/operating systems is Hoperator compatible with?
Hoperator is a web-based software application that supports the latest versions of Chrome, Firefox, Safari and Edge on both PC and Mac. Hoperator supports Chrome and Safari on mobile.
Is Hoperator mobile compatible?
Yes. Hoperator is designed to have a consistent user experience on across Android and iPhone. If you encounter any technical issues or bugs, please contact our support team.
Do my guests have to download an app?
No. Hoperator is completely web-based. However, we are currently working on mobile applications that will be available soon.