SOLUTIONS

Live Chat and Messaging for Hostels, B&B’s, and Tour Operators

Hoperator helps automate your sales and communication so that you can focus on your business and guests.

 
 
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Easily Increase Bookings and Engage with Guests

 

Hoperator makes it easy to  promote your unique personality, communicate with your guests and partners. Hoperator’s live chat and messaging is never offline and our mobile first interface makes it easy to engage with guests whether at the front desk or on the go. 

 
 
 
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Key Features

 
 

Live Chat

Engage visitors and chat with them in your preferred language with our real-time translation

 

Omni-Channel Messaging

True channel switching allows you to continuously chat across Facebook, Email, SMS, and website live chat

 

Lead Management

Define visitor activity purchase intent. Get notified when someone becomes a lead and manually engage them

 

Outbound Automation

Automate communication to your contacts in from your PMS based on predefined criteria and send to their preferred channel

 
 

 
We have tried other chat platforms in the past, but Hoperator’s real-time visitor tracking, automated greetings and concierge features make it a must have for any hotel.
— Giulia, Hotel Colombo
 

 

Increase bookings. Provide memorable service.

Hoperator is simple to set up. Start providing value within minutes.