The Most Powerful Live Chat Software for Travel and Hospitality

 
 

Engage and Convert Website Visitors

 
 
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Live Chat Guaranteed to Convert

Hoperator is designed to help you increase direct conversions and reduce abandonment. Hoperator is super simple to set up and you can be up and running in minutes.

 
 
 

Real-Time Translation

Chat with your website visitors and guests in your preferred language

 

Mobile-First

Whether mobile or desktop, Hoperator provides a consistent experience across any device

 

Visitor Profiles

See the referral website, their location, language, device and more

 

Targeted Greetings

Display greetings anywhere on your site based on your visitors activity

 

Offline Mode

Capture contact info and questions to respond to at a later time

 

Custom Notifications

Wire up any action on your website to trigger a custom notification for your staff

 

Google Maps

Connect to Google Places to quickly share places, events and activities with your guests

 

Booking Engine Integration

Hoperator easily embeds in your booking engine to track activity and display messages that convert

 

 

Conversation Routing

Route conversations and response ETA to anyone on your team
 

Quick Replies

Respond to requests quicker with message templates that you can send with a button click
 

Staff Profiles

Let your visitors know who they are chatting with and when they are available

 

Lead Scoring

Define visitor purchase intent and get notified when someone becomes a lead

 

Analytics

Monitor and measure your referrals, trafiic, leads and engagement in real-time

 

3rd-Party Chatbot Support

Plug your Watson, Dialog Flow or Wit.ai chatbot into Hoperator

 

Custom Branding

Customize Hoperator with your own greetings, logo and color scheme

 

Google Drive

Use Google Drive as a central file repository to allow anyone on your team access to the same files

 

Activity Tracking

Track and report any custom activity on your website in real-time

 

 
The chat feature alone is enough of a reason to sign up for Hoperator! However, it is just the tip of the iceberg of what they offer.
— Jake, Moonrise Hotel
 

The Hoperator Platform

Conversation Marketing & Messaging Automation

 

Multi-Channel Messaging

Manage your website live chat, team chat, Facebook Messenger, Email and SMS in a single dashboard.

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Messaging Automation

Send targeted messages to your website visitors based on their history, location, language, referral and behavior.

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Customer Outreach

Automate pre-arrival, in-house and post-stay communication that drives incremental revenue and engagement.

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