The Most Powerful Live Chat Software for Travel and Hospitality
Engage and Convert Website Visitors
Live Chat Guaranteed to Convert
Hoperator is designed to help you increase direct conversions and reduce abandonment. Hoperator is super simple to set up and you can be up and running in minutes.
Real-Time Translation
Chat with your website visitors and guests in your preferred language
Mobile-First
Whether mobile or desktop, Hoperator provides a consistent experience across any device
Visitor Profiles
See the referral website, their location, language, device and more
Targeted Greetings
Display greetings anywhere on your site based on your visitors activity
Offline Mode
Capture contact info and questions to respond to at a later time
Custom Notifications
Wire up any action on your website to trigger a custom notification for your staff
Google Maps
Connect to Google Places to quickly share places, events and activities with your guests
Booking Engine Integration
Hoperator easily embeds in your booking engine to track activity and display messages that convert
Conversation Routing
Route conversations and response ETA to anyone on your team
Quick Replies
Respond to requests quicker with message templates that you can send with a button click
Staff Profiles
Let your visitors know who they are chatting with and when they are available
Lead Scoring
Define visitor purchase intent and get notified when someone becomes a lead
Analytics
Monitor and measure your referrals, trafiic, leads and engagement in real-time
3rd-Party Chatbot Support
Plug your Watson, Dialog Flow or Wit.ai chatbot into Hoperator
Custom Branding
Customize Hoperator with your own greetings, logo and color scheme
Google Drive
Use Google Drive as a central file repository to allow anyone on your team access to the same files
Activity Tracking
Track and report any custom activity on your website in real-time
“The chat feature alone is enough of a reason to sign up for Hoperator! However, it is just the tip of the iceberg of what they offer.”
The Hoperator Platform
Conversation Marketing & Messaging Automation
Multi-Channel Messaging
Manage your website live chat, team chat, Facebook Messenger, Email and SMS in a single dashboard.
Messaging Automation
Send targeted messages to your website visitors based on their history, location, language, referral and behavior.
Customer Outreach
Automate pre-arrival, in-house and post-stay communication that drives incremental revenue and engagement.