Chat with Your Guests in Their Preferred Channel

 
 

Manage your website Live Chat, Team Chat, Facebook Messenger, Email and SMS in a single, mobile-optimized dashboard.

 
 
multi-channel.png
 
 

Unparalleled Messaging Capabilities

With Hoperator's advanced messaging capabilities were designed for hospitality specific use cases which allow conversations to take place across multiple channels, people and departments.  

 
 
 

Channel Switching

Hoperator keeps track of your guest as they switch communication channels  

 

Inbox Sorting

Search and filter conversations in any channel

 

Read Notifications

See when a message has been read your visitor, guest or staff members

 

Conversation Routing

Route conversations and response ETA to anyone on your team

 

Notes

Add custom notes to individual conversations

 

Contact Sync

Turn a chat into a contact to continue the conversation

 
 
 

Upcoming Channels:

WhatsApp and WeChat channels coming soon!

 

 
We have agents across the globe and Hoperator enables us to communicate with multiple people across multiple channels in several languages in real-time!
— John, MyKey.com
 

The Hoperator Platform

Conversation Marketing & Messaging Automation

 

Live Chat

Start converting more leads and engaging with your website visitors and guests

Learn More

 

Messaging Automation

Send targeted messages to your website visitors based on their history, location, language, referral and behavior.

Learn More

Customer Outreach

Automate pre-arrival, in-house and post-stay communication that drives incremental revenue and engagement.

Learn More